Outlook and Gmail Users: Prepare for Major Changes That May Block Access

Penka Hristovska
Penka Hristovska Senior Editor
Penka Hristovska Penka Hristovska Senior Editor

Microsoft announced a series of upcoming changes aimed at improving security, and one of them impacts some Gmail users, too.

As of June 30, 2024, Outlook.com will no longer allow users to access Gmail accounts. The only users who’ll still be able to use this feature are those who have standalone Outlook clients for Windows.

The changes are part of Microsoft’s “Secure Future Initiative,” which includes the end of basic authentication (username and password), the end of support for the ‘Mail’ and ‘Calendar’ apps on Windows, and the discontinuation of Outlook Light.

“We are taking these actions to ensure that we’re able to continue to best serve our customers and to keep their data as safe as possible,” said David Los, partner group product manager for Outlook. “These changes will help us continue to do so and better serve the people who depend on Outlook in their daily lives.”

The company will begin phasing out Basic Authentication (username and password) for Outlook clients on Sept. 16, for all Outlook personal accounts, including Outlook.com, Hotmail.com, and Live.com. It’s replacing it with token-based authentication backed by multi-factor authentication (MFA).

“While Basic Auth was the standard for quite some time, it also made it easier for bad actors to capture a person’s login information,” Microsoft explains. “This increased the risk of those stolen credentials being reused to gain access to a person’s email or personal data. Email-based cyberattacks have only increased with time, so we are requiring modern authentication for all Outlook customers to better help protect their personal accounts.”

These changes will create issues for users of older apps that only support Basic Authentication, as they will no longer be able to access Outlook.com, Hotmail.com, or Live.com email accounts after Sept. 16. Users will need to switch to the latest versions of Outlook, Outlook for Windows, Apple Mail, Thunderbird, or other email clients that support modern authentication methods.

Mail and Calendar will remain available on the Microsoft Store until Dec. 31, 2024, support for the “light” version of the Outlook Web App will end on  Aug. 19, 2024, and “Play My Emails” and “Voice Search” on Outlook mobile will be removed at the end of this month.

About the Author
Penka Hristovska
Penka Hristovska
Senior Editor

About the Author

Penka Hristovska is an editor at SafetyDetectives. She was an editor at several review sites that covered all things technology — including VPNs and password managers — and had previously written on various topics, from online security and gaming to computer hardware. She’s highly interested in the latest developments in the cybersecurity space and enjoys learning about new trends in the tech sector. When she’s not in “research mode,” she’s probably re-watching Lord of The Rings or playing DOTA 2 with her friends.

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