WebWatcher Review 2025: Is It Any Good?

Our Score
5.2
DECENT
Ranked 26th out of 27 parental controls
Ranked 26th out of 27 parental controls
Updated on: December 20, 2024
Fact-checked by Eric Goldstein
Kristel van Hoof
Kristel van Hoof
Published on: December 20, 2024 Writer
Fact-checked by Eric Goldstein

WebWatcher Review: Quick Expert Summary

WebWatcher is more of a monitoring app than a parental control app. It comes with many features for keeping tabs on everything your kids do on your phone, including:

  • Social media monitoring (on mobile). See incoming notifications or messages from several social media platforms, including Instagram, Viber WhatsApp, Snapchat, and Tinder.
  • Instant messages (on desktop). View sent and received messages from all major messaging programs and web-based chat.
  • Call & SMS tracker. Monitor your child’s call history and text messages.
  • Camera roll access. View photos taken and saved to the camera roll.
  • GPS location. Track and follow all locations your child visited.
  • Browser history. Logs all sites your kids have visited and searched for.
  • App usage. View a list of all apps installed on your child’s device
  • Program blocking. Block any app on your child’s Windows PC, Mac, or Chromebook.
  • Email. See every email sent and received on all major email programs, including Google, Yahoo, and Bing.
  • Screenshots. Monitor all cell phone activity with automatic screenshots.
  • Keystrokes. View every keystroke typed, including the ones that your child deletes.
  • Alert words. Takes screenshots whenever your kid types an alert word into a website. Also, WebWatcher highlights all alert words across all recorded data types.

However, there are several things I don’t like about WebWatcher. First of all, not all of its features work as advertised or at all, and the software wasn’t always able to recognize all data from my child’s phone. Customer support couldn’t help, and they also didn’t give me a refund when I asked for it.

In addition, the app is missing essential parental control features, such as daily time limits, scheduling, and web and app filters, all of which you can find with top parental control apps like Qustodio and Norton Family. I was also disappointed that its social media monitoring only shows incoming messages and works with a small number of social media apps. Lastly, the setup process is not user-friendly at all — you have to constantly back up your child’s device to get any new data to the parental dashboard, which is a very lengthy process.

WebWatcher has paid monthly and yearly plans for Android, iOS, MacOS, Windows, or Chromebook. You can only monitor 1 device per subscription, and there’s no money-back guarantee or a free trial.

🏅 Overall Rank Ranked 26th out of 27 parental controls
🖥️ Web & App Filtering
⏲️ Time Limits
📍 Location Tracking
💸 Starting Price $3.33 / month
📀 Supported Operating Systems Android, iOS, MacOS, Windows, Chromebook
📱 Number of Devices 1
🎁 Free Plan
💰 Money-Back Guarantee

Try WebWatcher

WebWatcher Full Review — Doesn’t Work as Advertised & Lacks Vital Features

WebWatcher Full Review — Doesn’t Work as Advertised & Lacks Vital Features

I tested WebWatcher for several weeks to see how it performs in comparison to other top parental control apps. Based on my experience, I wouldn’t recommend purchasing a WebWatcher subscription.

WebWatcher offers impressive monitoring features, but they don’t always work. It claims to monitor social media platforms such as WhatsApp and Snapchat, give you access to your kid’s SMS and call history, check all keystrokes, set alert keywords, and track your child’s location. Unfortunately, during my tests, the software didn’t work as advertised.

WebWatcher has other drawbacks, too. It lacks basic parental control features, such as time limits, scheduling, and web and app filters, and its social media monitoring on mobile devices only allows you to see incoming message notifications. In addition, WebWatcher lets you monitor 1 device per subscription and doesn’t offer a money-back guarantee or a free trial. I also found it difficult to set up, and it took more than 2 hours before the data from my child’s device was transferred to the Webwatcher parental dashboard.

Overall, I don’t recommend WebWatcher for monitoring your kid’s device. If being able to monitor your child’s device without jailbreaking, rooting, or accessing your child’s Apple ID sounds too good to be true, it’s because it definitely is — the software didn’t record all data, backing up my child’s phone took hours, and sometimes the app stopped working completely. If you’re looking for a great parental control app that includes essential features like time limits and allows you to monitor your child’s social media, I recommend checking out Bark.

WebWatcher Plans & Pricing — Expensive & Limited to 1 Device

WebWatcher offers a 1-month, a 3-month, and a 1-year plan for iOS, Android, Windows, macOS, and Chromebook. All plans let you monitor only 1 device, the type of which you choose when you purchase the plan.

There are volume discounts available on orders of 3 or more licenses, which you’ll need if you want more than 1 device. After you purchase multiple licenses, WebWatcher lets you view all recorded data in the same online account, which is convenient.

I found WebWatcher’s pricing is on the expensive side, especially considering that it limits you to 1 device and forces you to choose the type of device when you purchase the subscription. This means that if your child were to swap their Android for an iOS, you’ll need a new subscription. Top competitors like Qustodio, Norton Family, and Bark are cheaper and allow you to monitor more devices at once.

Unfortunately, there’s no free trial and money-back guarantee. Although WebWatcher claims it has a “Risk Free” program, you’ll only get a refund if WebWatcher can’t do everything it promises on its site, and if its customer support team is unable to resolve your issue within 3 days of you notifying them. On top of that, you only have 72 hours to make sure everything is working properly — once that window closes, you’ll no longer be able to request a refund. And if you confirm functionally from the interface before that, which you need to do to see any data in the app, you won’t be able to ask for a refund anymore.

This is disappointing since most parental control apps come with a 30-day money-back guarantee.

iOS Android Windows macOS Chromebook
Price $10.83 / month $10.83 / month $10.83 / month $10.83 / month $3.33 / month
Devices 1 1 1 1 1
Social media Monitoring 
SMS/Text Monitoring
Camera Roll Access
Location Tracking
Browser History
App Usage
Program Blocking
Instant Messages
Email Monitoring
Continuous Screenshots
Keylogger (upon request)
Alert Words
Risk Alerts
Enotify (upon request)

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

WebWatcher is more of a monitoring app than a typical parental control app. Unlike other top apps such as Qustodio and Bark, WebWatcher lacks the ability to restrict activities on your child’s phone, such as accessing certain websites or using specific apps, and it doesn’t have any time limits or schedule features.

But it claims to offer features that allow you to see the messages and notifications your kid receives on social media apps, call logs, SMS, and emails. According to WebWatcher, you can also see their browser history, access their camera roll, monitor cell phone activity with automatic screenshots, and track their location. Unfortunately, not all features worked during my tests.

Social Media Monitoring — Works Well, but It Requires a Workaround

WebWatcher allows you to monitor several social media platforms. On Android, these platforms include Instagram, Facebook Messenger, Kik, WhatsApp, Tinder, Snapchat, and Viber. On iPhone, WebWatcher monitors Tinder, WhatsApp, Kik, and Viber. Although it doesn’t monitor many apps, I like that it works with the most popular ones.

However, it doesn’t let you see everything your kid is doing on these apps like Mobicip. Instead, it allows you to see incoming messages — so not what your child has sent. I was happy to see that it works as advertised for WhatsApp, Messenger, and Viber. But, for Snapchat and Tinder, WebWatcher only shows you the notification that your kid receives on the phone when someone sends them a message, which basically means you’ll only see the name of the sender and not much else.

The good news is there’s a workaround. You can monitor social media accounts on Android, MacOS, Windows, and Chromebook with WebWatcher’s Continuous Screenshots feature, which captures images of your child’s device’s screen when they visit any social media URL.

Call & SMS Monitoring — View Your Child’s Phone History

WebWatcher shows you information about your child’s calls and texts on their Android or iOS device.

It lets you see the call history on your child’s phone. This includes call duration, time of call, the phone numbers, and whether the call was incoming or outgoing. Unfortunately, unlike Qustodio, it doesn’t allow you to block certain phone numbers.

It also monitors all SMS and MMS messages on your child’s iPhone or Android device, which is useful if you’re worried about your child’s communication with potentially dangerous individuals. It displays all media files, timestamps, and contact info, as well as deleted messages.

Camera Roll Access — See Your Child’s Photos

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

WebWatcher allows you to see all photos on your child’s iPhone and Android. This includes all self-shot photos, any media downloaded from the internet, and screenshots taken on their device. In the app, WebWatcher even showed me the date and timestamps of all the images, which was pretty impressive.

Still, if you prefer a less invasive approach, I recommend Bark. The app monitors all photos and videos on your child’s device but only notifies you if it detects concerning content.

GPS Location Tracking — OK on Android, Useless on iOS

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

WebWatcher’s GPS location tracking feature claims to your child’s exact location on mobile. On Android, you get real-time updates about your kid’s location, which is great, but on iOS, WebWatcher updates your kid’s current location once your device and your child’s device are connected to the same Wi-Fi network. This isn’t really useful if you want to know where your child is at all times.

Unfortunately, during my tests on iOS, the GPS Location Tracker didn’t work at all. When I clicked on the Click here to check the current location button, it asked me to sign in with my child’s Apple ID. After I did that, I got a notification saying “Please ensure the monitored device is powered on and Find My iPhone is toggled on for this device and try again”. However, my child’s phone was already on and so was the Find My iPhone feature.

You do get access to location history on both Android and iOS. But that’s pretty standard — most top parental control apps like FamiSafe let you see where your child has been in the past weeks. Unlike other apps like Mobicip, WebWatcher doesn’t allow you to set any geofences, a useful feature that sends you alerts when your child enters or leaves a certain area.

Overall, the GPS location tracking is decent on Android, but it’s not really useful on iOS. I also don’t like that it’s missing a geofencing feature.

Browser History — Monitor Your Child’s Internet Use (But You Can’t Filter Sites)

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

WebWatcher monitors the browser history on your child’s device. It shows you the URLs your child has visited via Chrome and Safari, the title of the pages, the category of the website, and when your child has visited each website. What I really like is that this feature works in incognito mode, too, so there’s no way for your child to get around the app.

It lets you see the keywords your child has searched for in search engines, too. I really like this feature as it allows me to understand what my kids are looking for on the internet. WebWatcher monitors for keywords on Google, Yahoo, and Bing on desktop, which is impressive.

Unfortunately, WebWatcher doesn’t offer web filtering, which means there’s no way to block access to specific websites. Other parental control apps such as Qustodio and Norton Family allow you to manually block specific websites and block sites by predefined categories and even set alerts for when your child visits certain websites.

Program Blocking — App Filter for Desktop

WebWatcher’s program blocking is like an app filter for Windows and MacOS — it allows you to block any program installed on these devices. You can block the programs permanently or on a schedule. Unfortunately, unlike Qustodio, WebWatcher doesn’t offer any app filters for iPhone and Android and doesn’t let you set time limits for specific apps.

Instant Messages — View Your Child’s Sent & Received DMs

This feature allows you to view all sent and received messages from all major messaging programs and web-based chats, including WhatsApp Web, on Windows and MacOS devices. I was impressed that WebWatcher offers this feature, as most monitoring apps only work on mobile devices. I still prefer Bark, as it’s also able to monitor more apps on desktop.

Email Monitoring — See All Sent & Received Emails

WebWatcher monitors emails on your child’s macOS and Windows devices. You can see every email sent and received on all major email programs, including Webmail and Outlook. I like that it doesn’t only show the body text, but also the attachments, subject, recipients, dates, and timestamps. Unfortunately, unlike Qustodio, WebWatcher doesn’t offer the possibility to block any email contacts.

Continuous Screenshots — Handy Way to Review Your Kid’s Online Activities

This feature makes video-style playbacks of screenshots for programs and websites on your child’s device, which is a great way of closely keeping track of what they’re doing online. It lets you manually select what apps and websites you want to have screenshots of. For example, if you choose to follow Snapchat, you’ll be able to see their every move on the app, including the messages and pictures they’ve sent and received. In the settings, you can set a time for the intervals between the screenshots. This feature is available for Android, MacOS, Windows, and Chromebook.

However, I was a bit disappointed that WebWatcher only allows 1,000 screenshots per subscription — you’ll have to pay extra if you want WebWatcher to keep making more screenshots. Other parental controls such as mSpy and Eyezy take unlimited screenshots.

Alert Words — Track Keywords (But It’s Not That Intuitive)

WebWatcher Features — A Range of Monitoring Tools, but They Don’t All Work

I was surprised to see that WebWatcher lets you create alert words that you want to keep track of. WebWatcher not only sends you screenshots when it detects an alert word, but it also highlights all alert words on all recorded data on your child’s device on iOS, Windows, MacOS, and Chromebook. Unlike Mobicip, WebWatcher’s alert word feature doesn’t work on Android.

If you already have a list, you can just upload it via the Batch Upload Alert Words option. The file must be a .csv file and each word must be separated with a comma, but I still think it’s very convenient, especially if you’re moving from another parental control app.

I found it a bit annoying that WebWatcher comes pre-configured with a large list of alert words. Because of that, I had to manually scroll through this huge list to find any words that I didn’t want to be included and delete them manually.

Additional Features — Some Extra Monitoring Tools

  • Keylogger. Allows you to see all messages, searches, and more that your child typed but deleted. But I was a bit disappointed when I found out that you have to pay extra to use it — WebWatcher’s site says it’s “available upon request”, and its email reps confirmed this means it’s an add-on and is not included in the plans. Other top parental apps such as mSpy include a keylogger without having to request it.
  • App Usage. Lets you view a list of all apps your child uses on their device. This feature works for Android and iPhone.
  • Risk Alerts. Alarms you when it notices potentially risky behavior in texts, photos, web & more. Only works on MacOS.
  • Enotify Add-on. With this add-on, you can receive all recorded data hourly, daily, or weekly via an email sent to your inbox.

WebWatcher Installation & Setup — Kid’s App Is Time-Consuming

WebWatcher works with your kid’s iOS, Android, macOS, Windows, and Chromebook devices. Its parental app works on iOS, Android, and all major web browsers like Chrome, Safari, and Firefox.

Apps for Kids Apps for Parents
iOS & Android Any major web browser, iOS, and Android

Setting up the WebWatcher parental app takes only about 5 minutes. On desktops, all I had to do was open the WebWatcher site in a web browser and log in with my credentials. On Android or iOS, you have to download the app from the app store, use your credentials to log in, select “parent”, and start using the app.

Setting up WebWatcher on the child’s device took me almost a whole day. Downloading and installing the app is a rather lengthy process, and I found it quite difficult to get WebWatcher installed on my child’s iPhone due to all the steps I had to take.

However, WebWatcher offers to set up everything remotely. All you have to do is contact their customer support team through the live chat feature (which you have access to after you purchase a subscription).

WebWatcher Parental App Installation & Setup

WebWatcher Kids Device Installation & Setup

WebWatcher Ease of Use — Simple to Use, Annoying to Install

WebWatcher’s apps are user-friendly. They have a clean interface, and all features are conveniently accessible through a single menu.

However, I found installing the apps very difficult and annoying. The process is super complicated, and it takes a lot of time since there are a lot of steps to follow. Other parental apps such as Qustodio only ask you to download the app from the app store and give permissions. In addition, the software comes with many bugs, not all features work as advertised, and getting data from your child’s phone to the dashboard is a complicated process (backing up takes hours).

Customer Support — Could Be Better (Slow Response Times)

Customer Support — Could Be Better (Slow Response Times)

I was disappointed with WebWatcher’s customer support. Although it offers a ticket system and live chat, the response time for the ticket system wasn’t that good, as it could take up to 4 days to get a reply. On top of that, it was hard to get connected to a live chat agent. I’d often get a notification that there’s no agent available or I’m the next in line for a few hours long. Keep in mind that live chat is only available after you’ve paid for a subscription.

Its customer support wasn’t always helpful either. When the app stopped working for me, I talked to a live chat agent who got me in touch with one of WebWatcher’s technicians. Unfortunately, the technician couldn’t solve the problem, and I was left with a paid software that doesn’t work. When I asked for a refund, the live chat agent said I couldn’t get one.

Its knowledgebase is rather limited, too. It mainly offers guides on how to set antivirus exclusions (which is needed to monitor the device) and some installation guides. However, I couldn’t find any installation guide for iOS. When I wanted to send a ticket about this, I saw the installation guide on the right side of the ticket page, which was a bit strange. There are no guides on how to actually manage the app.

Overall, I’d say that WebWatcher’s customer support is poor. While it does offer useful installation guides, it’s missing FAQs, and the response times from the tickets and live chat aren’t great, especially compared to competitors like Qustodio and Norton Family. In addition, customer support doesn’t give helpful answers and just connects you to a remote technician all the time.

Is WebWatcher a Good Choice for Monitoring Your Kids’ Devices?

No, I wouldn’t recommend WebWatcher for monitoring your kid’s devices. Although it offers many features like social media monitoring, call & SMS tracking, and GPS location tracking, not all features work as advertised. Still, the biggest issue I have with WebWatcher is that the software doesn’t work well — I tested it multiple times, and it always had trouble transferring the data from the phone to the parental dashboard.

WebWatcher lacks essential parental control features, too. It doesn’t offer daily time limits and web filters and its social media monitoring for mobile devices only shows incoming messages. Plus, I was disappointed that it only allows 1 device connection and doesn’t offer a money-back guarantee or free trial.

Overall, WebWatcher isn’t the best monitoring app. Qustodio is a much better parental control app that gives you a lot of granular control, and if you need an app to monitor your kids’ social media, I recommend checking out Bark instead. All its features worked as promised during my tests.

Frequently Asked Questions

WebWatcher Products & Pricing

iOS
$10.83 / month
Android
$10.83 / month
Windows
$10.83 / month
Bottom Line

WebWatcher claims to offer useful monitoring features, but some of them don’t work. On top of that, the installation process is not user-friendly at all, as you need to attach your child’s phone with an USB to your device to back it up, which takes hours. The software occasionally stops working, too, and the tech support isn’t always helpful. I like that it has social media monitoring, but it only displays incoming messages. You don’t get any of the essential parental control features, like time limits and web filters, and it only allows one device connection without a money-back guarantee or free trial.

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About the Author

About the Author

Kristel van Hoof is a former tech researcher and writer for SafetyDetectives with a keen interest in online privacy and cybersecurity. For more than 3 years now, she has been testing and reviewing VPNs and other products for online data protection. When she’s not writing for Safety Detectives, she's dancing with her kids, traveling around the world, and cooking her favorite dishes.

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